Our Mission
Our mission is to ensure that every person we support feels cared for, respected, and truly valued.
We go beyond simply following regulations and guidelines, we put our heart and mind into delivering care, supporting families, and promoting wellbeing to the fullest of our ability.
Our Values
Respect – We value each person’s dignity, individuality, and beliefs.
Compassion – We care with kindness, empathy, and understanding.
Happiness – We believe everyone deserves joy, comfort, and peace of mind.
Integrity – We act with openness, honesty, and accountability.
Excellence – We strive to provide the highest standard of care.
Our Beliefs
At Novera Care, we believe true care, goes beyond meeting physical needs — it’s about supporting the whole person and those closest to them.
We are open, honest, and direct in everything we do.
Care means staying connected with family, friends, and community. It means respecting your home, health — physically, mentally, and emotionally — as well as your personal values and beliefs.
With your consent, we work closely with your GP, pharmacy, district nurses, and other healthcare providers to ensure your care is always up to date, relevant, and responsive to your changing needs.
Our aim is simple: to provide high-quality, person-centred care that honours individuality, dignity, and choice.
“At Novera Care, every person matters, every day. We walk with you, step by step, at your pace, guided by your choices and decisions.”
